I am unable to turn the phone's power on.

I am unable to turn the phone's power on.

  • Press and hold the power key for three seconds to turn the phone's power on.
  • Check the battery. Is it charged and properly attached? Are the contacts clean and dry? Is the battery holding a charge?
  • to ensure the phone is charging properly try using both the car and wall chargers that come with the phone (mobile phone chargers will generally not work on the satellite phones).
  • With the newer model handsets such as the ISatPhone 2 and the Iridium 9575 you may also need to put a bit of pressure on the battery to ensure the water tight seal sits correctly. To do so, hold the phone in two hands with your thumbs positioned to put pressure on either side of the battery about two thirds of the way down the back of the phone.
  • If the problem persists contact us to confirm what options are available.

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