Why can't I install the USB driver when using Microsoft Windows? (thrane Explorer 500)

Why can't I install the USB driver when using Microsoft Windows? (thrane Explorer 500)

  1. Make sure you have the proper operating system and service pack.
  2. Make sure you have usbser.sys installed in the C:\windows\system32\drivers folder.
  3. Make sure you have the proper installation CD and when you are installing the drivers you install 3 components:
    • Thrane & Thrane Explorer 500 modem
    • Port1
    • Port2

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